The sales pitch -
November 16, 2000 - Chris Jones
Disclaimer: The opinions expressed
within this column are those of the participants and the
moderator, and do not necessarily reflect those of the
GIA. There is coarse language and potentially offensive
material afoot. Most insidious commercial of all time: "Nin-ten-do! (It's a
break-fast now!) Nin-ten-do! (It's a cereal, wow!)"
Don't say we didn't warn you.
Got a lot on my plate on the moment, so I hope you'll excuse me
if I rush through the intro. Although I would like to make a
statement of support and solidarity for those who have sent me
horror stories about FF9 coming in - patience and perseverance,
my brothers and sisters, your day will come.
Onward.
The question is not in
our ads, but in ourselves |
"Why aren't there any good game commercials anymore?" I disagree that game
commercials have somehow fallen in quality over the years...looking at the
ads for Zelda:MM or something like FF8, I think a better question to ask is
"Why can't I get as excited about games as I did before?".
Simply put, it's because games are a more matured industry than before. At
the time of Zelda, no one really had any idea what the game could be...genre
definitions like platformer and RPG were in their infancy. In other words,
when Zelda came out, it was truly NEW. People had absolutely seen nothing
remotely like it before. Nowadays, it's nearly impossible for any game to
truly defy categorization--almost any new game can be described as one of
the broad categories such as "RPG" or "Action", and if not that, then as a
hybrid of those categories.
I'm not complaining, mind you. I firmly believe that modern games are, on
average, better than their older counterparts. But no new game can have the
same impact as in the early days of gaming, no matter how good. In other
words, the real issue is not the quality of commercials, but the
semi-matured state of the industry.
-Ybhan D'Ari |
Like the other Chris pointed out, it's not even so much that no one
had ever seen any like Zelda before, but that even when they'd
seen the ad, they still weren't sure what they'd seen. I'm very much
part of the original Nintendo generation - my friends and I were
incredibly hyped up about the system just from playing SMB, and when
that particular commercial came out we were all sure it'd be the next
big thing... whatever that thing turned out to be. In the 80's so much
was sold on style and attitude that the commercial might have just as
well been for a new car as for a game, and I remember rumors flying
around at the time that had the game pegged as some sort of side
scroller where Link magically stunned his enemies with fairy dust. (In
my defense I was 10 in 1986, so my BS detectors weren't fully
activated yet.)
And now... you're absolutely correct, people do know exactly what
they're getting from games. We toss around words like "innovative"
and "revolutionary" about new titles, and they're probably more or less
correct, but only because the status quo is so well established.
FF8 abolishes buying weapons and armor, quelle horror! In
comparison there was very little status quo when the first Zelda and
its accompanying commercial was released (aside from the vaguely
remembered 2600 days) so a game simultaneously had to do very much and
very little to be seen as a trendsetter. Zelda (the game) and Zelda
(the commercial) did those tasks very well, respectively. So when all's
said and done, no, nothing will ever have the impact Zelda did... but
that's neither possible nor particularly necessary right now.
The three things a
game must be seen as: |
Wow, dude, I thought I was the only one who remembered
that commercial... the frizzly haired dude running around saying "Octorocks!"
and stuff. For a while there I thought I was going crazy, remembering
things that never really happened, or that the memories of my childhood
were a smokescreen planted to deceive me. But now that I know that I'm sane
(*cough*), lemme give you my opinion on the commercials.
I think (and I could very well be wrong) that almost every commercial for a
big RPG style game has been designed to imply that the game is
A) Very Entertaining (and thus worth your money)
B) Wholesome (not Evil)
C) So cool that you can play it without being a considered a nerd by that really
hot chick in your (fill in the blank) class
Yeah, we can all see the entertaining part, but this includes not showing the
actual game for older commercials, because they graphics were usually pretty
primitive, and mainstream audiences might consider it silly based on the graphics
alone.
Wholesome? Games are pretty violent, and contain many elements that parents
may consider "unwholesome". (Such as the whole Demon-summoning scene in Quest
for Glory 5 - note, no commercial for that one). A lot of parents, especially
down South, have problems with games with elements like demonic characters or
even magic, and so the less the commercial lets on, the better off the kids
are (Because we all know no parent is going to actually SIT with his kid while
he plays the game, or READ the manual, or do any kind of research WHATSOEVER).
I'm not kidding about this - the commercial for The Adventure of Link has Link
uttering the line "I can use magic", and for that reason alone this one kid
I knew was not allowed to play the game. Of course, I went to Catholic
school....
Lastly, the game has to be cool enough to be considered mainstream. When the
last time (no offense to anyone here) you made fun of the people who played
D&D all the time, or, nowadays, the people who OD on Vampire:the Masquerade
(I'm not saying there's anything wrong with these games, but some people overdo
it a bit, and you know whom I'm referring to... you know, that guy? yeah, him!
what a weirdo)? Fantasy games have to sell themselves to mainstream audiences
to make money, and to do that, they've got to impart a sense of social acceptability.
Final Fantasy lucked out by having their first mainstream entries be more science
fiction than fantasy, and based on that, they will sucker in the audience by offering
them the retro-fantasy themed FF9. Note that the Majora's Mask commercial focused on
the Moon crashing into Earth, and that's about it... they showed a few seconds of
game play, but they were mainly selling it as a game where you stop the destruction
of earth as in Armageddon or Deep Impact.
Anyway, I'll freely admit that I could be wrong, but that's what I think. Sorry
if I've offended anyone. Go Gators!
The Dude |
Aside from being named for the main character in one of my least
favorite Coen brothers movies, you've absolutely nailed this one,
Dude. (Excuse me, THE Dude.) I'd quibble about point C in that tastes
vary so much that some people consider anything that's officially
perceived as "cool" to be "uncool", and not every parent is gonna be
worried enough to forbid their kids from playing with anything that
uses "magic"... but by and large, for games to get the kind of sales
they're looking for, all three points are must-haves. Good call, Dude.
It's all Sega's fault,
or at least their ad agency's |
It's true, videogame commercials are really dumb and somewhat useless. But
they've been like that since the days of "SEGA!". I blame them, with their
fat dude eating pork tongues and whatnot. Since then that's all we've seen.
If you want to sell the PS2 you don't show what the PS9 will be like, you
brag about what the system can do, how it can play PSX games, play DVD
movies, and play PS2 games of course. Show a few videogames and mention
what's in store for the system, like online gaming. Mention that you will
be able to play hockey with 12 people at a time, everyone having control of
their own player. It seems all videogame commercials are being made by the
same person. An idiot who is wasting money given to him by idiots. I
suppose websites make a better job at advertising videogames than expensive
TV adds.
-Phil |
Considering that I just a few days ago praised Sega's Shenmue
commercial here in the column, I'm not gonna be agreeing with you too
much... except to say that perhaps such commercials are not made with
us, the hard core gaming audience in mind. For example, I'd imagine that someone,
after seeing all the bitchin' things the PS9'll be capable of, would be
extremely disappointed to see the relatively awkward 3D models of an
actual PS2. But then, it's my nature (and I think, the nature of a lot
of other people reading this column) to be obsessed with such details.
The average person who sees the PS2 commercial and rushes out to buy
one will probably just be pleased that it has one or two moderately fun
eye candy titles, and that it plays DVDs. In other words, perhaps it
doesn't sound good to you because it wasn't tailored to you, and was
never intended to be.
Of course, the above argument is completely based on the idea that
there are PS2s out there to be purchased by people swayed by the
commercial in question, which does not seem to be the case, but what
marketing plan is perfect?
End of discussion |
Hey man, the commercial for Chu Chu Rocket was a marketing success. I assume
you're going to agree with me, so I'll stop here.
-Wesley |
Way to get the last word in there, Wesley. I'd make a counter
argument, but gosh, you've left me no room to do so. Bummer.
A delayed defense of
MM |
Chris:
Zelda: Majora's Mask was brilliant. I'll give you one of the reasons:
Detail. And since there are so many examples, I'll choose my favorite.
The first time you encounter Romani, she's probably wandering aimlessly, and
she's barely aware of you. All you know is that you can't get your horse and
there's no milk to be had. Later on, when you meet her on day one, she's
bright and playful. She wants your help in some crack-pot scheme because her
older sister won't believe. If you succeed in helping her, all is well on
the ranch. Until you come back the final day, and something happened. So you
travel back in time, help her again, talk with Cremia, and sign on to help
her. You succeed, and gain access to the milk-bar. Everything is in order.
You did it all. Huzzah.
Well... not quite. It seems that only by trying to help Romani, and failing,
that you learn why she was so disturbed that first time you saw her, on the
final day. Suddenly you understand the full implications of your actions, or
lack of actions: A bright little girl becomes a wandering husk--and it's
your failure. Your fault.
Where Chrono Cross tried (and largely failed) to make the player's choices
have an important effect on the game, MM displays the effects of our choices
again and again. And not simply--often it is only by succeeding and failing
at every step of a quest that the complete story is made to unfold. Detail.
Amazing.
--DarkLao |
Golly, you took the words out of my mouth before I even knew what I
wanted to say. Cool. The only addition I might make is that in a sense MM
borrows some of its most potent tricks from Chrono Trigger, CC's
predecessor. In CT you also had the option of going back numerous times to
fix what went wrong before, and then returning to the future to see how
your actions had changed things for the better. It's one of the things
that I think make time travel stories so powerful and interesting, and
Majora's Mask is one of the best.
But what would I do
without my Zell nite lite and Quistis body wash? |
Well, Square has released another RPG in its long-running series of Final
Fantasy. While I am an extremely rabid fan of the series, and you'd be
hard-pressed to find anyone, err, rabider, I don't buy any merchandise. No
T-Shirts, keychains, or lunch boxes. Nothing.
I may be the only one who has this opinion, but does anyone out there think
the floods of cheap merchandise put out by greedy game companies only serves
to water down the actual experience?
I mean, it's just a lot of crap. Don't get me wrong, I'm going to be
camping out in front of the theaters waiting for Final Fantasy: The Spirits
Within. But I don't think many hard-core fans are sleeping in Cloud Strife
underwear under a Cecil comforter wearing Chocobo pajamas, and I can't
imagine anyone who would.
Too much merchandise actually proves to detract from the whole thing. Most
people would like to think of the Final Fantasy experience as dark,
mysterious, interesting, and unique. But when I see a Final Fantasy pillow
or shower curtain, I only think of the FF experience as one thing:
Annoying.
-Jeremy Blake |
It probably just comes down to a matter of personal choice, I think.
I've never bought anything game related except for the games
themselves and game OSTs (which friends and family think is plenty
strange enough, believe me) but that doesn't mean I don't think a lot
of what's being offered for sale isn't damn cool. FF8's action figures
were particularly well done, as were Metal Gear Solid's. Too much merchandise probably would
be a bad thing, but with the exception of Nintendo's Pokemon blitz,
most companies seem relatively restrained. T-shirts, baseball caps, and
posters are all fairly subtle, tasteful ways of promoting brand
awareness, as long as it's done in the proper context. (I.e., a pimply
faced kid wearing a cheap t-shirt featuring Tifa in her generously
proportioned glory probably doesn't do wonders for the Square brand
name, but a middle aged professional-type wearing a denim cap with
the Square logo barely visible seems pretty cool.)
Basically, I think it just comes down to some things working for
some people but not for others. Square may never get me to buy any
models from their games, short of releasing Ashley Riot and
Callo Merlose action figures (with Rood Inverse tatoo and Insightful
Commentary™ push button action!) but it doesn't bother me that much that
the figurines are out there, and they probably do make other people
happy, so what's the big deal?
Way off target |
While Chris Wright makes a good point about how the Zelda commercial
raised kids' interest, I have to say that kind of marketing is best as a
one-shot thing. For one product, perplexing people can get their
attention. With two, it starts to lose effectiveness, and with more
than that it just gets old really quickly. And video games come out
frequently enough now (and are marketed enough now) that it's no longer
possible for the marketers to reliably be the only one advertising. So,
to avoid the disgruntled confusion that comes with multiple "perplexion"
ads, marketers seem to be avoiding them altogether. I don't think the
Internet has reduced the need for T.V. advertisements (there are still
quite a lot of them, after all; more than before, in fact); it's just
that with the abundance of information available, the whole "make them
wonder what you're talking about" scheme kind of falls flat.
This is not to say advertisers have found the right mix, though. I
think most of the ads for video games are poorly done. The typical
video game ad says almost nothing about the game itself; it's basically
an attempt to get you to buy the game by yelling their name loudly,
reminscent of the days when street grocers would hawk their wares by
shouting "Getchore oranges here, luvverly oranges!" at the top of their
voices until they collapsed from either a lack of air or a heart
attack. The Crash Bandicoot games are a prime example of this: they
say next to nothing about the game; all they say is "We've got an
obnoxious guy in a ridiculous costume." Sure, some people might find
them amusing, but this isn't good marketing for a game. You can find
kids in any high school who are obnoxious, and most of them can probably
do a better job of making it funny as well; but you wouldn't buy a game
those kids made just on that, would you?
Marketing hasn't yet been perfected for video games. In fact, it's
about as bad as it can really get, and I think this is a very large part
of why video games have such a bad reputation among those who don't play
them. Think about the last dozen or so video game ads you've seen. How
many of them focussed on violence or criminal acts? Probably most of
them. Those that don't almost always involve somebody in the ad being
rude or obnoxious. It's no wonder older people think all video game
players are hoodlums. With marketers like these, who needs enemies?
-- Chaomancer Omega; happy because I just bought FFIX and Lunar:SSSC.
Unhappy because my television just got Shang-haied. |
We can all definitely agree that whatever the current state of game
advertising is, it could stand to be a hell of a lot better. As The
Dude pointed out earlier, there are certain points that advertisers
want to make to the public, but in a lot of cases making the exact
opposite point will work just as well, at least when it comes to a
game being "Wholesome". Parents may want kids playing wholesome
games, but a lot of kids would rather play in traffic than be anywhere
near a "wholesome" game.
Because of that, it may not actually be possible for game marketing
to get better than it is, simply because what the core audience wants
to see is at odds with what the rest of society wants to see. Think of
many of the adds for cars or banks that you see on prime time
television... would you want to play a game that sold itself as being
simple, friendly and reliable? As long as games themselves are made for
the teenage market, the ads will be as well. When someone comes out
with a game that soccer moms will want to play then I'm sure the ads
will become appealing to them, but in the meantime they're SOL.
The more things
change... |
Funny that Chris (Wright, not you) should bring up the Zelda series as an
example of the last time a game commercial was really well done, because I
agree. I saw the ad for Majora's Mask in a theater the other day, and
strangely enough it was a lot like the original Zelda commercial. Shots of
people all over the world looking panicked and staring intently at huge
billboard-sized monitors, interspersed with shots of a kid playing the game
seen on those monitors, who was beginning to sweat. About halfway through,
you can see the moon descending on the real world, and it ends with an
announcer saying "72 hours. 1 hope."
Like the original commercial, there wasn't a lot of Zelda footage. You
just saw bits and pieces on a monitor here and there, or you saw the kid's
TV from an odd angle. But also like the original commercial, it got point
of the game across pretty clearly: you have three days to save the
world.
But that's an exception. It seems to me that most games aren't advertised
on TV because ad firms feel that print ads in gaming magazines or banner ads
on gaming websites are enough. Which they are, if the only audience you
want to reach is the one that already cares enough about videogames to buy a
magazine or visit a website about them. On the other hand, the games I've
seen TV ads for in recent memory are NFL 2K1, Zelda: Majora's Mask, and
Donkey Kong 64. (I don't care to discuss the actual ad for that last one,
but I did see it.) And, shock of shocks--these titles were smash hits. NFL
2K1, a *Dreamcast* game, debuted at number one according to the TRSTS data.
Something for publishers to learn there?
--
"I'm on the side that's got butter on it, I am."--Jack Frost
Nich Maragos |
Probably the most direct way to address Mr. Wright's point is to do
a side by side comparison of the modern Zelda commercial vs. the
classic, and I can find little fault in what Nich has said here. Both
commercials focus more or less on the theme of the game rather than the
actual gameplay (although in both cases if you're actually familiar
with the game in question, you can catch glimpses of it.) Both games
sell themselves with a certain attitude - in the modern case it's
the feeling of a Hollywood blockbuster that gets conveyed, whereas in
the classic case it's the feeling of a quirky little puzzle game that
just might be a hell of a lot of fun. (In fact, one might make a case
for the modern Zelda being much more accurate as to the game it's
actually selling.)
In either case, the common theme we've seen in many of today's
letters shines forth... tv ads and trailers just aren't made with us,
the loyalist gamers, in mind. I think that to many people this feels
like a betrayal since we'd like these ads to show what we're actually
so hyped up about, because they're some of the most visible examples
of gaming, but we probably shouldn't take it so personally. If the ad
does well, it brings more people into gaming, which means more
development money and better games down the road. And that's just not
something I can argue with.
Are things getting
better, or is it just us? |
Chris, I have to let you know - I've become disappointed with the GIA's
reviews recently. Like most of the American education system, the GIA is
now suffering from serious grade inflation. Unfortunately, it you only two
short years to get there.
Recently, the GIA has been giving out a ridiculous number of fives. I
remember when there was only one game with the vaunted 5 rating - Zelda DX.
Now six out of your last eighteen reviews have been fives. And let's face
it, most of these games are just not -that- good. Of the "fives" I've
played, I thought that Majora's Mask was good, but had no improvements over
Zelda64, Chrono Cross was a fun game which presented its ultimate story
incredibly poorly, Ogre Battle was unexciting, and Vagrant Story was
downright tedious. But my opinions of the games hardly matter. The whole
point of a perfect score is that in order to mean something, it has to be
rare. The GIA's own explaination of the ratings says they should be rare.
Perhaps the best example of the problem is the FF9 review - while I have
yet to play FF9, I think any review that contains the line "barring a few
glaring missteps, it succeeds" and goes on to give the game a 5 is
EXTREMELY suspect.
So basically, I think the GIA needs to do something to insure the integrity
of its ratings. There are a few different things you could do. The
easiest would be to tell the reviewers to be a little bit more picky about
handing out the fives. That might be a difficult, because everyone likes
to rave about their favorite new game, and each reviewer has a different
favorite new game. The second thing you could do is to assign ratings
based on an average of several GIA members' ratings. That would make sure
a game only gets a five if several people think it really is that good.
The most drastic approach would be to change the rating system - perhaps if
you had a ten point rating system, reviewers could rave about their
sentimental favorites but still give out eights and nines, preserving the
significance of the perfect score. Anyway, I sincerely hope you'll do
something about this rating inflation. Maybe you could take the really
drastic step and do away with ratings entirely. In some ways I think the
(rating-less) vaults are more effective than the reviews anyway - the
Silent Hill vault really made me want to go out and play a game I hadn't
known about, something none of the other reviews ever did.
David
(And by the way, I really loved Silent Hill when I did get it.) |
Er, thanks, David, you've put me in the position of publishing a
letter that praises my Silent Hill review while beating up on many of
the others more recently up on the site. I just can't express my
appreciation enough for driving that wedge between me and the rest of
my friends here at the GIA.
But your point is a good one, and you make it well. Unfortunately,
I haven't been as active in the review section of the site as I
probably should be, so I can't give you a defense of the process as
well as I might. But I think there are some good reasons why the number
of 5s we've been giving are justified.
First off, there's no doubt that we're in the middle of a gaming
bonanza which makes the glory days of the SNES look as barren as the
surface of the moon. The PSX and N64 are dying, and
dying systems being supplanted by new hardware tend to give up a large
amount of high quality software. The Dreamcast is just now starting
to bootstrap itself up with some really good games, and in a few months
hopefully we'll see some great PS2 titles as well. So in comparison
to a year like 1998 which was dominated by maybe 2 5-level RPGs (FFT
and Xenogears) we're now living through an embarrassment of riches.
Which brings me to your second point, that each reviewer seems to
be raving about whatever gem they've most recently played without
giving thought to the global perspective. I think there's probably a
good amount of truth to this - certainly that's what I tend to see in
my own mini-reviews scattered throughout the past few months' columns.
But I think it makes good sense that things are set up that way,
because that perspective represents what we really are - people just
like you with actual lives who enjoy gaming as a hobby, not the end all
be all of our existence. Our reviews represent the pleasure (or pain)
we received from recent titles, so hopefully they provide good
guideposts for you, insofar as there's not a huge amount
of difference between the site staff and the site audience. Of course,
I'd like to think that we also articulate and defend our main points
well enough so that even if you don't agree with our personal take, the
review's still useful to you, if only to sharpen your own opinions to
the contrary.
But perhaps those aren't the standards we should be grading on... I
dunno. If a game's good enough for me to rank it alongside FFT and
Xenogears in my head, then I'd tend to give it a 5 because I'd give those other
games 5s. (Assuming, of course, that the newer games had the
appropriate amount of innovation in gameplay, graphics, plot, etc.)
But maybe that's not how we should be handling things in this brave new
world; perhaps we need to re-normalize our baseline standards. If
anybody has any further thoughts on this on either side I'd love to
hear about it; like I said, because of work and connection issues I
haven't been able to discuss this with the rest of the staff as much
as I should, and if any of them feel I've misrepresented the site then I
apologize, and ask them to write in and set the record straight. On the
other hand, if you, the readers, have further concerns about how we
run our reviews, then please write in about it. I think the FAQ pretty
well states my opinions on individual reviews, but if you've got some
well thought out comments about the whole freakin' system, by all
means, send them this way.
Closing Comments:
Yikes, that last response ran on a little more than I would have
liked. But it'll all get sorted out tomorrow, on free topic Friday. I
gotta get some sleep, so I'll see you then. Later.
-Chris Jones, wondering if he
thinks too much |