Double Agent
Utilitarianism - November 24, 2001 - Nich Maragos

Disclaimer: The opinions expressed within this column are those of the participants and the moderator, and do not necessarily reflect those of the GIA. There is coarse language and potentially offensive material afoot. I didn't know you didn't. Don't say we didn't warn you.

Quite a lot of letters today, but I'm surprised (well, not too much) that no one wrote in explaining why they bother sending reviewers flames. I was rather looking forward to seeing someone's rationale behind that, just out of curiosity.

Stricken from the record
Herr Maragos,

In response to one of yesterday's letters -- about different yahoos in the government censoring video games -- an article in the Indianapolis Star addressed the Supreme Court's snubbing of Indianapolis Mayor Bart "Evil Gestapo Satanic Doo-doo Head" Peterson's proposal to keep minors away from games with strong parental advisories. The text of the article is here .

-Paco Cheezdom, putting the 'nkm' in 'funkmasta'.

See, there you go. Not only is Lieberman not winning anything special, his side is even taking a hit here and there. As I recall, the Indianapolis law in question was meant to specifically safeguard children from pornographic arcade games, which is something I didn't even know they made ... so I'd say Mr. Peterson would have been doing a good job of protecting kids from them even if he did nothing at all.

Now it can be told
Hello Shmello,

first off, you must have missed the Simpson's episode that brought Jebus into play. So now you are "in the know". Congratulations.

Now about the topic, I thought about why I read the reviews on the GIA and it struck me that, when it comes to opinion, the GIA staff and I usually end up on very different planes. There are many exceptions, but for the most part our verdicts on games are in disagreement (as, I'm sure, is the case within the GIA staff).

But I still read the reviews. Why? because i know that in order to have the positions you have at the GIA, y'all have had to play a shit load of games and you know a whole lot more about them than me. of course that does not imply objectivism in any way. What it does mean is that you'll know what to tell us. How it compares. What can we expect from this game? What elements does it sport and in what manner are they combined?

That's why i read. Well, that and the fact that you all have some cool writing styles, so I consider the reviews a form of entertainment.

-yours cruelly,
opultaM Forward

Aha. Thanks to opultaM and everyone else who set me straight about that Simpsons quote; I haven't done a very good job of keeping up with current trends in TV since I haven't owned one in about five years.

A bunch of people took the "opinions are irrelevant, I'm in it for the cold hard facts" angle, which is fine with me--I'll have to remember that the next time I'm writing one. Second only to that method of treating reviews seriously was the next letter ...

Know thy reviewer
Nich,

I don't know about everyone else, but reviews definitely matter to me. Often, if several gaming sites are all giving positive reviews to a game I will definitely give it a shot. While granted, I place more weight in GIA game reviews over other sites, its only because they so often have coincided with my own views.

When I read a review, I often times don't care who is reviewing it, I merely take the opinion into account. But in certain cases I look at the reviewer and ask myself "Do they generally like the games that I do? Or are we very different?"

Even when I disagree with a review, what point does it do in flaming a reviewer except waste both people's time?

For example: I feel Devil May Cry it is a muxh better game than the GIA reviewer decided, and I obviously disagree with Erin vehemently about Star Ocean 2, and Earthbound but honestly, what good does it do me if I rant at either of them about it?

If I disagree with the review, I simply show my disagreement by using the time I could be griping to the reviewer to play the game itself. That's more effective than ranting at someone. In the end, I have to decide whether or not to buy a game, and if it turns out that I made a bad consumer decision, I have no one to blame but myself, not the reviewer. At most I blame the add agencies, but in the end I chose to buy the game, not anyone else.

-SSJPabs

It takes a little more work than Sir Forward's way, but this is also a good way to get the most out of reviews, no matter what form of entertainment you're dealing with. Find a reviewer you like, and keep up with his or her word on the subject. If you discover you've got a history of disagreeing with a given pundit, there's no sense in getting angry when they pan something you enjoyed quite a bit.

For example, when Lisa Schwarzbaum reviewed Infinite Jest for Entertainment Weekly some years ago, I was appalled to see that she took what might be my favorite novel ever and gave it an F without even cracking the covers, explaining that no book that long could be any good. So now, when I notice the magazine gives bad notices to things I consider good, I check to see if it's her byline--and if it is, I just shrug and move on.

This, by the way, is the reason the oft-used argument in flames "You might scare people off of a game they'd enjoy!" doesn't hold up too well. If our readers do their homework, they'll know whether or not they'd be likely to agree with my assessment of any given title. If they've got similar enough tastes to mine that they wouldn't play it just on my say-so, then I probably didn't scare off anyone who would have otherwise enjoyed it--odds are, they would have agreed with me. No harm done.

Reviews for the rest of us
Nich-

Nowadays, reviews are not worthless, you just happen to be working at a place where mainly the hardcore visit. For the hardcore, reviews are worthless, because they can dig up every morsel about the game before it's released and be able to regurgitate it and the url where they found it with a blink of the eye.

For the middling to occasional gamer, though, reviews are important deciding tools. They have just as little money as the average hardcore gamer, too, so they need to pick and choose their games. Why not pick the best games instead of the bad ones?

So, from an external "I don't know jack about games" view, reviews are god's gift for saving money. For the "I've known about that game for months" sect, reviews are indeed for inflating their egos and/or cementing their ideas about the game better, because they already know if the game's gonna be good or not as well as if they're going to buy it or not.

-Opty

I do see your point about the hardcore gamers already knowing what they want, and not needing reviews. In fact, and I feel a little sheepish here, that's how I myself buy games--often, I've made up my mind long before the game's release, and it's rare that I'll read a review other than to proof a fellow staffer's. However, I'm a little more skeptical of your claims that reviews can influence the average buyer, for reasons that the next letter will illustrate.

It just ... doesn't ... matter
How effective game reviews are is becoming harder and harder to gauge. When FF7 came out, stellar reviews certainly helped it along (Gamefan's 'This is the best game ever' quote was used so many times that I lost count). However, excellent reviews didn't help about 90% of the DC's excellent games, like Skies of Arcadia. Perhaps this has something to do with the way reviews are written now. A lot of them are interjecting opinions more and more, and I think some people (at least the ones I know) are disregarding them, whether they're good or bad. I certainly listen to reviews, but if the review is of something I'm sure I'll like, then I take the review a little less seriously. Conversely, I've only really disagreed with one of your reviews: Devil May Cry. You listed some valid points about it, but I was puzzled as to why Silent Hill 2 was rated so much higher. I mean, you listed one of DMC's flaws being backtracking....when Silent Hill 2 had so much more. SH2 was very good, but I think it relied a lot on its ambience and mood to cover up gameplay shortcomings. But maybe that's just me.

-Mark

I'd agree with Mark here and argue that it's not the average people who get the most mileage out of our reviews, since I doubt the average player will pick up a magazine or check the websites at all--and if he does, it's anyone's guess how much credence he'll attach to some guy's opinion. The point made earlier about having to store up trust in a reviewer before going along with his or her opinions still holds true for the average gamer, with a big difference: the average guy isn't likely to pay enough attention to a reviewer's history to know whether they would agree or not.

Often, he'll make his purchasing decisions solely on the advertisements, word of mouth from his friends, or possibly on game rentals, eschewing the whole critical mass out there. To some extent, this leaves him unable to get a real perspective on what he's playing. But since he doesn't have the intense interest in the industry that, say, the people reading this do ... as long as he enjoys himself, what does perspective matter?

Score: 5/5 "proud"
Nich-

I would say reviews have a purpose, but it really depends on why people read reviews.

A while ago, back in the day when Brooke was here, she posted a link to a website where several people had given flawless reviews to Final Fantasy XII, a game that, quite frankly, everybody knows next to jack shit about. They just gushed on and on about how great it was, when in reality, nobody has even seen the logo yet.

What I mean by this, is, whenever Final Fantasy XII is released, these people aren't going to care how you review it because they've clearly already made up their minds about it. However, if you give it a somewhat negative review, people will be all over you like stink on a monkey.

Why? I'm not positive, but here's my theory: when there's a title that has been in development for months, and you have had it pre-ordered almost for as long as it's been in development, and after months and tantalizing screenshots, when it FINALLY comes out, you really really really really want to be damn good. I'd be pissed as hell if say, when Ocarina of Time came out, I heard it got really shitty reviews because I've been anticipating it for a long time, and really want to see it do well. Thankfully, OOT really kicked some ass.

Don't get me wrong! I'm not saying the people who anticipated the game and then saw it get a bad review from you are justified. Your job here is to tell what YOU think about a game when you're reviewing it. If you don't like a game, by all means you should say so. If a highly anticipated game really sucks, I fail to see how it's your fault. I guess the saying is "Don't shoot the messenger," or something like that.

But hey, I'm sure I don't need to tell you what your job is. Just keep doing what you're doing.

And on a closing note, regarding SNK, I think their sound team deserved waaaaaaaaaay more credit than it got. Get the King of Fighters 2000 arrange album if you don't believe me.

-Irvine Kinneas, back from the dead.

Just out of curiosity, you outlined pretty well why not to read reviews, but you never mentioned the "purpose" you claim reviews do have. What was it?

And your theory goes some way toward explaining their mindset, but it fails to answer the question of why those people make the leap from being irritated that I said a game they liked wasn't any good, to deciding that the best thing to do about it is to complain loudly. That's what I want to know--what essential fact do they think they'll be changing by making themselves known?

Media cafard
Hey Nich,

I think the problem is that there are too damn many people reviewing games for too damn many places. Add into that biased sites and "official" magazines that candy coat crap and I just don't trust anybody's opinion unless it validates purchasing a game I either planned to or already bought. To give an example, I recently read two reviews of Wave Race:Blue Storm. One(egm) berated it and Nintendo for bad control and releasing a prettified sequel, the other(N-sider.com) says that it is the best of the GC launch games, which leaves me scratching my head and saying "What the hell?".

So to decide I throw out all reviews and being as I have played games for 17 years I use my past knowledge and inate ability to sift through shit. So as to your question; I don't think reviews effect anybody beyond ammo for fanboys, blurbs on boxes, and people sitting on the fence but were leaning in the direction the reviewer is supporting.

-achilleszero, can't believe nobody fucking picked Mario 64 for the top 5 games list

This is another good argument for finding a reviewer or source that works for you and sticking to it, but there's also something to be said for ignoring the whole contradictory shebang. Even the most "trusted" reviewer won't always mimic your preferences exactly, and there's a chance you could waste your money on something you hate or, worse, ignore something you'd really enjoy if you stick to them too closely. In many ways, the best reviewer is yourself; if at all possible, it's a good idea to rent things first to make 100% sure that you know what to expect.

Getting at the Truth
Nich,

As long as a review covers all the bases, I am not overly concerned if the interpretation of the overall product differs from my own. I have a very high opinion of DMC, but I was more bothered by reviews that made no mention of the game's flaws that I was by reviews that gave more weight than I would to DMC's flaws.

Personally, I read reviews of games I am already familiar with so I can gauge a reviewer's competence, and decide whether or not I will factor in his or her opinion when deciding whether or not to buy a game I am unfamiliar with.

-Mark

Wow. I'm actually pretty pleased to hear this, since it's so rare that anyone says they prefer the brutal truth to sugarcoating, even of games they love. Even I can't honestly say I'm not the slightest bit peeved when I feel people are unfairly dumping on my favorite games. I salute you, sir, and will strive to follow your example.

All things considered
I have a few things to say about your comments regarding reviews at the end of today's column. I can only speak for myself here, but game reviews are an incredibly important part of my game-buying decision process unless it's something like Final Fantasy X or Metal Gear Solid 2 that I've had pre-ordered since the minute it was possible to. I've always felt that game reviews are the backbone of any gaming media establishment (online or magazine) because I think they establish the credibility necessary for readers to take seriously the rest of their work.

When I'm trying to decide between games to buy, I take a few things into account. The first is whether I enjoy the type of game, as I'm not going to enjoy Dead or Alive 3 no matter how good it is, because I don't like fighting games. The second is game reviews. Reviews from sites or magazines such as IGN, TheGIA, or EGM from reviewers I'm familiar with and whose opinions usually run close to mine (John Ricciardi, David Smith, etc.) are invaluable because they've had the opportunity to play the game and I haven't. I try to get time playing the game(s) in question if I can but that isn't always possible, so reviews are the next best thing. I find reviews from as many different sources as possible and compare the things they say are good/bad about the game. I evaluate the way I think the way those qualities will affect my enjoyment of the game and make my decision.

Perhaps it would be better to provide a few examples. How many of us would have heard of Ico if not for the advance media praise and great critical reviews? I know I didn't see any commercials for it. But I played and loved the game, something I wouldn't have done if not for my perusal of said gaming media. Also, I was recently weighing the decision to buy Dragon Warrior VII. I didn't get it the day of release, but I waited for reviews. The first ones I saw were user reviews on GameFAQs and those were followed by Zak McClendon's excellent review on TheGIA. I must admit that I always go to TheGIA first when considering an RPG purchase because it's great to have someone that knows their stuff reviewing a game. I was saddened when said review was pawned off to IGNPSX, something I would have never done if given the decision -- I'd much rather see a varied body of opinions about a game than have the same one spread around. Either way you look at it, reviews of both games really influenced my decision to buy games I was on the ropes about.

Let's move on to the comments you made at the end of the column. You said that, in both cases, the accusations revolved around your review(s) of a very popular game. I think the reasoning behind this problem is obvious. Lots of gamers will feed into hype, and the gaming industry isn't known for having any shortage of that. I know a lot of gamers that will decide before the fact that a game is going to be great, buy it, and surprise, enjoy it. A self-fulfilling prophecy is hard to disprove. So when someone comes along and points holes in the game, they take issue with it. I really see it happen all the time, mostly with wrestling games, and it's pretty frustrating to me, as I generally make my own decision on whether I enjoy the game or not.

So in the end, I think it's wise to use reviews as a gauge when deciding to purchase a game, but not to let it influence the way you think of the game. Don't force yourself to play a great game because it got great reviews if you don't like it (Twisted Metal: Black and Madden 2002, I'm looking your way).

-Mark

Every column needs a good summing-up letter. This is today's.

In closing
"The graphics are beautiful, the sound is bliss, and it's just damned fun. I shall forever mourn the day when SNK closed its doors."

Start mourning. SNK closed their doors about a month and a half ago. As of yet it's unclear exactly who got the rights to their various series, but the rumor is that the former SNK owner managed to snag most of them. Might mean that the games will continue on, but no one really knows right now. All that's certain is King of Fighters 2k1 at this point, and if 2000 was any indication of quality...It doesn't look promising, to say the least.

And just to incite a little controversy, why is Chrono Trigger worshipped in the RPG community? The characters had little to no backstory (and, for the most part, were pretty shoddy designs to begin with, IMO), the storyline left a lot to be desired, and it lasted about 25 hours from end to end. Yes, combat was fun, and Magus was a damn badass...But there really isn't a lot more to like about the game, at least to me. Someone enlighten me, please.

-Savior

Well, I think the writer yesterday was saying he was already mourning that day, not that he was going to. SNK's demise is pretty common knowledge by now.

I'll see your controversy and raise you ten.

Closing Comments:

Every now and then, you find yourself liking a game that seems to be indefensible. I can't really tell you why I think so highly of Rhapsody, for instance, or (as someone mentioned above) why I think backtracking is okay in some games and not in others.

But you know what I'm talking about, because everyone likes a game where there's nothing you can point to and say "The game does this better than anything else," and not sound silly. (Wild Arms fans, I'm talking to you.) I'd actually agree with a lot of what Savior said about Chrono Trigger, but I love the game anyway. How does this happen? What makes a game good, if not its constituent elements?

-Nich Maragos, wagons east

 
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